Frankfurt Police Complaint Response and Humane Airports Counter Response
Frankfurt Police Response PLEASE NOTE. THE ORIGINAL RESPONSE WAS SENT IN GERMAN. The below is translated using Google Translate. Federal
Harassment, abuse and racial profiling are all too common occurrences. We want to ensure there is ethical and humane treatment of passengers regardless of race or nationality at all airports across the world.
People are humans regardless of race or nationality
People have travelled long hours
Travelling during Covid is already an ordeal
For the vulnerable and those of ill health
I was horrified to witness the reality of Racial Profiling at Frankfurt Airport. The sheer contempt that people of...
Posted by Christopher Greenwood on Thursday, 25 March 2021
This incident of harassment was the catalyst to launch Humane Airports. Whilst the experience itself was truly shocking, we soon learnt that this was not an isolated case. Many people had suffered abuse, harassment and humiliation under the pretext of “security checks” at this airport and airports across the world.
When we wanted to bring this to the airport and airlines’ attention, it was a challenge. The airport acknowledged the incident but passed the responsibility onto the agencies responsible for the security checks. The airlines also passed the responsibility onto the airports. This is escapism from dealing with the issue.
We want change, we want everybody to be treated with respect when they travel regardless of the colour of their skin or nationality.
We have taken this to the highest authorities possible, including government ministries and The Office of the High Commissioner for Human Rights.
Our focus is to bring this issue to light and constructively engage with all stakeholders to bring a meaningful and lasting change to the industry. To shift the mindsets of those handling people to treat everyone with equal respect, appreciation, compassion, and care.
We would really like to hear your airport experience of harassment, abuse, racial profiling or discrimination.
Please include any solutions you think the airport could implement
Air travel can become a pleasurable experience once again by making basic changes in the attitude of the people who handle passengers. If policy and training have developed this callous and de-humanising effect we see today, equally policy and training can create a whole new experience for a passenger.
We have many great solutions to these issues. Some of our most simple solutions are listed below:
Frankfurt Police Response PLEASE NOTE. THE ORIGINAL RESPONSE WAS SENT IN GERMAN. The below is translated using Google Translate. Federal
Today we launched our new introduction video about Humane Airports. Watch, like and share this with all your contacts.
We launched our first petition at Frankfurt Airport! Show your support by signing and sharing.
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